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How bolagacir Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your account, make a deposit via DANA, OVO, or GoPay, or reach out to our support team — and how we keep it secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data clarityYour right to access or delete dataIndonesia-region eligibility

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HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Security is built into every layer of your account — from the moment you log in on your phone in Depok to the point your GoPay withdrawal is confirmed. We use encrypted connections across all account pages, and session tokens expire automatically when your device is idle. Here is how we handle the four key areas of your privacy.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences from the footer settings link at any time.

Payment Data Storage

Your DANA, OVO, and GoPay details are passed through encrypted channels to the payment processor. We do not store full wallet credentials on our own servers after a transaction clears.

Account Security Practices

Each login on a new device triggers an OTP verification to your registered mobile number. This step applies whether you are switching from Android to desktop or logging in after clearing your browser cache.

Data Retention and Deletion

Active account data is kept for the life of your account plus the period required under applicable regulations. Once you request account closure, personal data is removed within the timeframe our support team confirms to you in writing.

What We Collect and Why We Collect It

bolagacir Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bolagacir, we collect the information needed to run your account and process transactions. This includes your name, email address, phone number, and the payment method details you provide — whether that is your DANA wallet ID, OVO account number, or

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GoPay-linked mobile number. We also collect device data such as your browser type, operating system, and IP address so we can keep your session secure across mobile and desktop. Transaction records — deposits, withdrawals, and wallet confirmations — are stored to meet our financial obligations and
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to resolve any dispute you raise with our support team. We do not sell your personal data to third parties. We share information only with payment processors like DANA, OVO, and GoPay to complete a transaction, or with fraud-detection services when an account activity flag is
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raised. Data is retained for as long as your account remains active and for the period required by applicable regulations in eligible regions. You may request a full export of your stored data or ask us to close your account at any time by contacting our
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support channel. Availability of this service depends on local law and the region from which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data linked to your account — or if you have any question about how your DANA, OVO, or GoPay payment details are stored — our support team is the right first stop. Send your request through any of the channels below and include your registered email address so we can locate your account quickly.

Live Chat Open the chat widget from your account dashboard. Describe your data request and our team will respond directly, usually within the same session.

Email Support Write to our support address with your registered email in the subject line. We handle data access and deletion requests through this channel as well.

Account Help Centre Log in, go to Account Settings, and select the Privacy section. From there you can download your data summary or submit a deletion request directly.

Your Privacy Rights — Answered Directly

These are the questions we hear most often about how we handle your data. If yours is not covered here, open a chat or email our support team with your registered account address and we will respond with the specific detail you need.

We collect your name, email, mobile number, and the wallet details you use — DANA, OVO, or GoPay. Device and session data is also logged to secure your login flow.

We share data only with the payment processors needed to complete your transaction and with fraud-detection services when flagged activity occurs. We do not sell personal data.

Log in, go to Account Settings, and open the Privacy section to download a data summary. Alternatively, email our support team from your registered address and we will prepare the export.

Data is kept for as long as your account is active, plus any period required by applicable regulations in the eligible region. Exact retention periods are confirmed by our support team on request.

Yes. Submit a deletion request via live chat or email with your registered account details. We will confirm the removal timeline in writing once the request is processed.

Full wallet credentials are not stored on our servers after a transaction clears. Payment data travels through encrypted channels to the processor and is not retained in plain form.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bolagacir Handles Your Personal Information

Data Handling, Cookies, and Account Security

Cookie Use

Payment Data Storage

Account Security Practices

Data Retention and Deletion

Reach Us About Your Privacy Rights

Your Privacy Rights — Answered Directly

01 What personal data does bolagacir collect when I open an account?

02 Does bolagacir share my data with third parties?

03 How can I request a copy of all the data you hold on me?

04 How long do you keep my account and transaction data?

05 Can I ask you to delete my data and close my account?

06 Are my DANA, OVO, or GoPay payment details stored on bolagacir servers?

Privacy Policy

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